Jurnal Borneo Administrator

Front Cover JBA Volume 19 No. 2, 2023

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Preface JBA Vol. 19 No. 2, 2023

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Analysis of Industry 4.0 Readiness among Regional Governments in Indonesia: The Worth of Digital Wisdom and Values in Public Services

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This research aims to evaluate the readiness of regional governments to engage with the fourth Industrial Revolution (Industry 4.0), especially in e-service delivery. In the era of Industry 4.0, governments are increasingly considered public service centres that are evaluated for their ability to provide expanded services in the most efficient and individual ways. This research applied an eservice model survey by evaluating indicators of e-services about maturity values on a user-based website or mobile device applications. Assessments of e-service in three regional governments in Greater Malang reveal flaws in personnel readiness, user preparedness, flexibility in e-service procedures and requirements, integration among applications, lack of socialization, weak leader support and commitment, low budgets, and infrastructure constraints. Guided by these discoveries, unlike with theory, this study proclaims the importance of digital wisdom involving empathy, simplicity, compromise, creativity, and humility in public service. This study also formulates the digital values of political leadership transformation, public need-based digitalization, immediate resolution, changes in digital governance networks, digital wisdom, and interregional connectivity in public services. Finally, the study expands on the theory that governments can exceed preparedness by incorporating digital wisdom and values to drive public service.

The Role of Risk Management Implementation in Increasing Accountability: A Study of All Regency/Municipality Governments

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The regional government is susceptible to risks that may impede attaining objectives while executing its responsibilities and powers, necessitating implementing risk management measures. Implementing risk management in local governments is a novel development, with corresponding guidelines issued in 2019. This study seeks to test whether applying risk management based on these provisions can positively impact increasing financial accountability. The present investigation involves the entirety of the population within the jurisdiction of the regency/municipality government as the research participants. The study's empirical data were acquired from the Financial and Development Supervisory Agency and the Ministry of Administrative and Bureaucratic Reform of the Republic of Indonesia (Kemenpan-RB). Subsequently, the data were subjected to regression analysis techniques utilizing SPSS software. This paper provides findings that entities that implement risk management will have implications for higher SAKIP scores. This implies that risk management can deliver reasonable guarantees to achieving local government goals, especially regarding financial accountability. The present research employs the SAKIP score as a surrogate for assessing accountability, albeit acknowledging its restricted measurement outcomes and partial depiction of local government accountability. Specifically, the SAKIP score delineates the accountability of performance attained by a governmental entity in executing programs and activities funded by the APBN/APBD. The findings of this research possess the potential to be extended to all local governing bodies to enhance the attainment of local government accountability goals.

Optimizing Regional Development Policies through the RT Keren Program to Support Community Empowerment (Study in Blitar City)

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This study aims to identify and analyze the optimization of regional development policies through the RT Keren program to support community empowerment in Blitar City. This optimization is related to applying transformative ideas and answers to sustainable development programs or SDGs. The research method used is descriptive with a qualitative approach. The results show that government development policies involving community participation through a community empowerment approach positively impact people's lives by providing training and improving the community's economy. Development policy through the minor structure in the region, namely the RT, is a form of policy that impacts all elements of society, such as improving the quality of community life through community groups (POKMAS). Hence, this research will present empirical evidence about the indicators of transformative leadership within community empowerment initiatives while also examining the efficacy of regional development policies outlined in the vision of Blitar City, specifically the Blitar Keren initiative. One notable manifestation of this vision is the RT Keren program.

Model of Government Communication to Build Leadership Credibility in Banten Province, Indonesia

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Credibility is a significant aspect of leadership practice that causes followers to respect a leader voluntarily. Government credibility is determined through communication between the government and its people. However, the credibility of the government leadership in Banten Province is a challenge, considering that Banten Province is one of the regions with political dynasties. Therefore, this study describes the function of communication and formulates a communication function model to build the credibility of Banten Province's government leadership. This study used Quasi-Qualitative Design (QQD) with collection through semi-structured interviews, observations, documentation, and questionnaires. We show the implementation of two government communication functions, such as influencing and conveying policies. While the other two parts, namely educating and entertaining, need to be maximised. Meanwhile, the dimensions of leadership credibility, such as integrity, competence, and leadership, have gone well. The government communication model is developed from the Schramm communication model in a circular form to build leadership credibility in Banten Province. In leadership studies, this model can guide increasing credibility, so all formal and informal leadership organisations can adopt this model by formulating leadership-related empirical facts and various references. It is highly applicable to leadership 4.0

The Use of the Unified Theory of Acceptance and The Use of Technology (UTAUT) to Analyze the Implementation of the Massive Open Online Course (MOOC) at the Indonesian Financial and Development Supervisory Agency

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The training and development program for the State Civil Apparatus in the public sector is very important because it is related to public performance and services. This study aims to analyze the implementation of the Massive Open Online Course (MOOC) for financial supervision training. The basic concept of this study uses an integrated Unified Theory of Acceptance and Use of Technology (UTAUT). This qualitative research was conducted at the Center for Education and Training of Auditors of the Financial and Development Supervisory Agency (Pusdiklatwas BPKP), which is responsible for training financial and development auditors. The subjects of this study were twelve informants who were selected using purposive sampling. Research data collected during the Covid-19 pandemic used electronic correspondence. The results of this study showed that training conducted using the massive open online course (MOOC) model is very effective and efficient because learning can be done flexibly and easily. Through MOOC, teachers and participants get physical facilities and troubleshooting services so that the learning process runs well without experiencing significant obstacles. This ICT-integrating training program has also positively contributed to the discipline of human resource management, especially concerning human development in organizations.

Local Government Expansion of Mobile Governance during the Pandemic

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During the COVID-19 pandemic, mobile governance has been more popular than old public services since the government implemented social distancing and stay at-home policies. This study will contribute to the scientific literature on m-governance and public administration application development in Indonesia. This study aims to examine local government applications and identify application categories owned by local governments in East Java Province. This study uses a quantitative approach and secondary data from the Android smartphone Play Store. After data collection, the researcher applied descriptive statistical analysis to quantify applications made by the local government in East Java Province. Finally, the researcher classified those applications into enterprise- and citizen focused apps. The results found that local governments in East Java Province have 362 m-governance applications. The regional offices in East Java used at least 15 uniform applications. Most applications (86%) focused on community service; the rest were business-oriented. The highest category was productivity communication applications and 14% of applications focused on business activities. Thus, based on the topic, this study is the first to examine how local governments might categorize Android-based applications.

The Analytical Hierarchy Process (AHP) for Best Employee Selection: Reward Implementation Strategy in Government Agencies

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Reward is a strategy for empowering employees as human resources to achieve the bureaucratic reform target, namely creating civil servants' human resources with integrity, neutrality, competence, capability, professionalism, high performance, and prosperity. An appreciation of the award is giving the title of the best employee to ASN (Civil Servants), who have the best performance and achievement. Generally, the superior carries out the employee appraisal system, which is often subjective. The Office of Religious Research and Development Ministry of Religious Affairs Semarang has implemented an assessment of the best employee based on peer assessment. The article aimed to describe and discuss the process of evaluating and selecting the best employees at the Office of Religious Research and Development in Semarang. This study used a quantitative approach through the Analytic Hierarchy Process (AHP). The respondents were 38 civil servants at the Office of Religious Research and Development Semarang, consisting of 9 administrative and 29 research personnel. The findings showed that the application of AHP succeeded in selecting the two best employees, consisting of one person from the administrative staff and one from the research staff. The assessment of employees is relatively objective because a rather large number of colleagues carry it out. AHP is likely to be applied in government agencies because it is flexible, easy to understand, and can solve complex problems. Also, AHP can be used by nongovernmental institutions.